Privacy policy
TNT Post aims to provide high-quality services. Reliability is an important factor in this endeavour. We consider respect for and privacy of our customers and careful treatment of their personal data to be an important part of the reliability of our services. Please read the general information below about how we treat your data. Where necessary, we have provided a supplementary privacy statement for a particular service or product, with specific information about the data we record and the purposes for which we use it.
Use of logon data
To use our products and services you must usually complete a logon procedure during which you will be asked to enter details like your name, address, postcode, gender, e-mail address and bank account number. We use logon data primarily for the purpose of sending you information, producing bills and making direct debits in the context of the services that we provide. We also wish to provide you with regular information about new developments or attractive offers (also see below under "Latest information").
Security
TNT Post devotes considerable time and effort to technical and organizational security measures to protect your data, because of the nature of the services we provide and because people must be able to rely on our services.
Data analysis and cookies
The data produced when you click on information on our websites or when data is transferred between our website and your computer (by means of “cookies”) gives us information we need to improve and develop products and services, for example in order to optimize the website. We derive such information by analyzing the data so as to produce overviews and similar, unrelated to individual users. No information is obtainable in this way about your personal usage.
We use cookies to save user names, passwords and personal settings so that you do not need to re-enter them next time you visit the website. Most web browsers allow you to block cookies or receive a warning when a cookie is being loaded. Deactivating cookies may restrict use of our website and services. For more information on cookies visit www.cookiecentral.com/faq or www.microsoft.com/info/cookies.htm.
Data recipients
Your personal data that TNT Post gathers and uses will be accessible to employees of TNT Post and its subsidiaries within the meaning or Article 2:24a of the Dutch Civil Code who need the data for performance of their duties. As a rule no external parties receive the data, unless you have given your permission for the data to be used for the purpose of obtaining the latest information about products and services (refer below to “Latest information”). However, we may occasionally be required to disclose your data to external parties if we are legally bound to do so or in the event of a dispute. Third parties may gain or be given access to the data in the event of a merger, takeover, bankruptcy or suspension of payments.
Latest information
We wish to keep you informed of new developments and products of TNT Post, its subsidiaries and other associated companies and for that purpose they may receive your personal data in order to communicate with you. Use the contact form to e-mail our Customer Service department if you no longer wish to receive such information or object to your data being disclosed to other companies for communication purposes.
Amendments
Important amendments to this privacy statement will be announced on this website.
Questions
If you have any questions about this statement, please send an e-mail to our Customer Service department by means of the contact form.